Our promise to you
From enquiry through to delivery, you’ll receive a consistent professional approach. Everything we do is underpinned by the ISO Quality Standard, which has been integral to Universal for over a decade
Responsiveness
We’re big on customer service and always try to respond as quickly as we can. Our aim is to get back to you within 1-2 business hours to discuss your requirements.
Technical advice
Offering friendly, expert advice from a team of experienced network specialists. We’re here to understand your requirements and recommend the best products for you.
Delivering on time
Aiming to get products to you in good time to meet your deadlines. For online orders over £200, we also offer free delivery.
Serving our customers for over 25 years
Don’t take our word for it, find out what our customers think:
A global presence
We’re lucky to have worked on a wide range of interesting projects, not just in the UK, but all over the World. Our team of experts enjoy finding a solution for even the most complex of projects.
Hover over the icons on the map below to read about some of the solutions we’ve provided customers all over the world.
Giving back
Universal believe that as a business we have a social responsibility.
Every time a customer buys from us, we make a positive difference to someone, somewhere in the World. By partnering up with B1G1 (buy one give one) we select a project that resonates with us and know that 100% of our donation goes directly to that cause. It’s a one to one arrangement – one order, one donation.
The map below highlights the fantastic causes we have been able to support thanks to our Customers.