COVID-19 Update: We are open and still processing your orders. Please shop as normal online or contact us to discuss your requirements.
Read a letter from our Managing Director here.
COVID-19 Update: We are open and still processing your orders. Please shop as normal online or contact us to discuss your requirements.
Read a letter from our Managing Director here.

Delivering in time to meet your deadlines

We aim to get your products to you in food time to meet your deadlines. For online orders over £100 we also offer free delivery.

Next working day delivery is offered as standard Monday-Friday for goods that are Pre-Made, are in Stock and are not Custom Made.  This service is only available for shipments to the UK Mainland, excluding the Scottish Highlands. If a quick delivery is important to you, if you wish to check a manufacturing time for a Custom Made item or are placing an order after 3pm, please call the office on 01488 685800; we can confirm the stock availability and dispatch date very promptly.

DELIVERY CHARGES TO UK – MAINLAND (GB)

FREE DELIVERY ON ORDERS OVER £100, TO UK MAINLAND ADDRESSES ONLY (SEE BELOW FOR EXCLUSIONS).

Standard Delivery Next Working Day (weekdays) £9.95 (default).

Pre 12:00 Delivery (weekdays) £17.95

Pre 10:30 Delivery (weekdays) £19.95

Pre 09:30 Delivery (weekdays) £24.95

Pre 12.30 Saturday £40.00

DEFINITION OF UK – NON-MAINLAND

Isle of Man (IM), Isle of Wight (PO30-41), Northern Ireland (BT), Channel Islands (GY and JE), Scilly Isles (TR21), Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44 and ZE1-3), Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50) and all BFPO locations.

If your delivery location falls outside of the UK – Non Mainland. After placing an order on our website Universal Networks will contact you via e-mail or telephone to confirm the total cost of the order including delivery to your desired destination. We will then require your Credit or Debit Card details to process an offline payment.

Alternatively please phone us on 01488 685800 to request a formal quote for shipping to your desired destination.

Prices quoted for carriage, insurance and freight are for a single consignment to a single address.

Any times quoted for dispatch are to be treated as estimates only and we reserves the right to deliver part orders without penalty. Whilst every endeavour will be made to meet these estimated times for dispatch, we shall not be liable for failure to dispatch within the time quoted.

Any damage to goods in transit should be notified to the carrier upon delivery and to us within 2 days of receipt and the goods held for inspection to enable a claim to be made on the carrier. The risk of loss and/or damage to the goods supplied by us shall pass to the Customer when they are delivered to the Customer or to any other destination on behalf of the Customer.

What Can We Assist You With?

Techinical Support

Our technical team are here to help. Get in touch and we can advise and follow up with further information and a formal written quotation if needed. Contact us, save time and get the right solution.

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Case Studies

Don't take our word for it, find out what our customers think! We've worked on a wide range of projects with customers from different industries. Take a look at some of our case studies here.

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FAQ

We've put together a selection of the most frequently asked questions we respond to, including fibre and copper related questions and a useful A-Z glossary of technical terms.

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